Acadia/Longhorn Outage

Finished Scheduled on 2022-01-12 15:40:00
Investigating outage report for Las Vegas location (Acadia, Longhorn servers).
Related servers / services:
Acadia, Longhorn
Date Action
2022-01-12 15:44:00 Ticket opened with Fran
2022-01-12 15:45:00 While we wait for a resolution, please note that inbound emails will NOT be lost during this outage. It is the job of sending servers to hold emails until these servers are back online, and then retry delivery soon after.
2022-01-12 16:25:00 Longhorn online
2022-01-12 16:39:00 Acadia online
2022-01-12 16:45:00 Everything is back online but still investigating root cause.
2022-01-12 17:45:00 Issue was external to our visibility, considering resolved.