They are not "too big" to be held accountable

Published: 2021-09-08

We've identified a wealth of IP addresses from very reputable services which are allowing themselves to be abused by attackers to effectively DOS...

New outbound filter rule

Published: 2021-09-01

We've recently identified a trend from compromised email accounts (mostly referring to users who reused passwords and were compromised elsewhere)...

Billing date / cost wrong?

Published: 2021-07-29

Update 9/10/2021 - This is expected to have been resolved. If you see incorrect billing, please open a ticket and let us know.

This should...

"Can't log in to cPanel/DirectAdmin"

Published: 2021-07-29

If you are unable to log in to cPanel or DirectAdmin, please note that the login details for these have not changed. When you originally registered...

Migrated from WHMCS to HostBill

Published: 2021-07-28

We have migrated our billing platform from WHMCS to HostBill. There will be a few pain points as we continue to resolve minor issues in production....